TheOffice.ie

Finance administration

Payment reminder administration

Follow up outstanding invoices using a consistent, agreed process.

Planned for 2027. You can explore the proposed service or join the launch list.

THE WORK WE CAN TAKE ON

What this service covers

  • Use an agreed source of invoice and payment status.
  • Prepare reminders with the correct invoice details.
  • Pause disputed or recently updated balances for review.
  • Report which accounts need the owner’s attention.

ILLUSTRATIVE WORKFLOW · NOT A CLIENT CASE STUDY

A practical example

An invoice appears overdue but the customer says it has been paid.

  1. The reminder process checks the latest available status.

  2. The customer’s reply pauses further reminders.

  3. The account owner reviews the payment evidence before any next step.

Less routine chasing and fewer avoidable reminders after a customer has replied.

CLEAR RESPONSIBILITIES

What we agree first

Debt collection, legal escalation, fees and negotiated payment terms are not included automatically. You approve the wording and escalation rules.

Your proposal identifies who does the work, what needs your approval and how exceptions are handled. Specialist services are not automatically included in an Office plan’s allowance.

CONNECTED SERVICES

Useful alongside this

START WITH ONE USEFUL CHANGE

Tell us what keeps taking your time.

This service is planned for 2027. Join the launch list to hear when it becomes available. Website projects are open now.