AI handles the routine work. An account manager keeps the system working and people step in where judgement is needed. Start with the capacity you need, then add more as the work grows.
AI answersRoutine calls and messages, including out of hours
Workflows actRecords, bookings and follow-up under your rules
People manageQuality, exceptions and improvements
THE EVERYDAY OFFICE
Choose a sensible place to start.
The allowances below are draft launch offers. They describe an agreed service, not unlimited labour. Your proposal will confirm channels, workflows, volume and human coverage.
01 / MONTHLY PLAN
Office Starter
Get calls and messages captured, organised and moving.
Prices are proposed monthly starting prices for the planned 2027 launch, excluding VAT where applicable. Managed Office subscriptions are not being sold or charged through this planning page. Website projects are available now. Automation and other managed Office services are planned for 2027. A written proposal confirms suitability, scope and final price before onboarding.
WHAT YOUR MONTHLY SERVICE PAYS FOR
More than minutes on a phone.
The Office manages the system behind the conversations. Monitoring and routine fixes to included workflows sit within your agreed service. New builds and changes of scope are quoted first.
AI and phone operations
Voice service, approved answers, channel routing, call logs and the included usage allowance.
Account manager oversight
A person responsible for the rules, quality, exceptions and useful updates to your Office Blueprint.
Working automations
The standard connected workflows in your plan, monitoring and routine fixes to keep them running.
Cover and visibility
Documented processes, agreed handover arrangements and a summary of the work that needs your attention.
The AI intake can operate 24/7. Human review, callbacks and live answering follow the coverage agreed in your proposal; no plan includes a person on call around the clock.
CAPACITY THAT FITS THE WORK
Same team size. Different workload.
We price the volume and complexity of work reaching your office, rather than the number of employees you have.
EXAMPLE 01 / FIELD SERVICE
A small construction business
Fewer enquiries, but each quote and site visit matters. AI captures details and arranges the agreed next step; a person reviews exceptions and follow-up.
Core Office could be a suitable starting point.EXAMPLE 02 / ONLINE RETAIL
A busy ecommerce business
Many delivery, return and product conversations may need human judgement. We measure volumes, handling time and peak demand before proposing a larger service.
Higher capacity or a custom Managed Operations proposal.
Illustrative situations, not existing customer results or a promise that a particular business fits a plan.
HOW USAGE WORKS
You can grow without recruiting.
A connected AI call minute is time the voice agent spends on a call. A message thread is one customer enquiry or issue on an agreed channel, rather than every individual reply. Human handling covers work our people do on agreed exceptions and follow-up.
We review usage with you. If a business regularly needs more capacity, you can add a band or move plans. We do not silently bill an overage or promise unlimited coverage.
More AI call capacity
For a higher volume of routine calls under the same approved workflow.
€69per additional 250 connected minutes
More message capacity
For an agreed channel and routine message types.
€79per additional 100 enquiry threads
More human handling
For reviews, follow-up and exceptions within agreed coverage hours.
€249per additional 5-hour capacity band
Additional bands are indicative for work within the existing approved scope. New channels, complex enquiries, peak-time staffing and changed response targets require a revised proposal. A usage alert leads to a conversation, not an automatic charge or guaranteed excess capacity.
ADD A DEPARTMENT WHEN YOU NEED IT
Specialist work has its own scope.
These are indicative starting prices for contained work. We define deliverables and capacity before adding a department; none is automatically included in the everyday Office plans.
Sales & follow-up
A defined lead and quote follow-up workload, separate from routine intake.
From €599 / month
Finance administration
Agreed invoice, document and record handling. Statutory accounting is outside the starting scope.
From €499 / month
Marketing support
An agreed monthly delivery plan. Advertising spend and major creative work are separate.
From €699 / month
Google Ads management
Campaign management with scope and setup agreed. Ad spend is paid separately.
From €499 / month
WordPress websites
One page from €299; up to five pages from €899, with SEO essentials. Extra pages and search research have defined add-on scopes.
Routine care included for an eligible brochure site, with standard host backups, routine updates and a basic health review. Choose €20 billed monthly or €200 billed annually. Save €40 with annual billing compared with 12 monthly payments. Domain registration and renewals are additional and quoted separately. TheOffice.ie is not currently VAT registered; no VAT is charged.
Design, test and connect a contained workflow; ongoing monitoring from €149 / month.
From €950 / build
The €299 website offer covers one page; the five-page offer starts at €899. Substantial integrations, client-specific processes and high-volume functions need a separate quote. Third-party subscriptions and ad spend are identified in the proposal.
GETTING STARTED
Small setup. Clear responsibilities.
We learn your answers and escalation rules, connect the agreed channels, test real scenarios and show you how work will be reported. Standard setup starts at €149 with Office Starter, €249 with Core Office and €399 with Office Plus.
Those fees cover the standard setup described in the plan. Porting, paid software, complex integrations, custom process mapping and specialist builds are quoted before work starts.
We estimate the volume and the human attention required.
We agree the rules, systems, capacity and price.
We test before the service goes live.
Joining the list does not reserve a package or create an obligation.
BEFORE YOU CHOOSE
A few practical answers.
Do I get a live receptionist?
No live receptionist is included by default. AI handles routine intake and people manage agreed exceptions during the human coverage window. Scheduled human answering can be separately scoped.
What if my customers need more help?
We look at the real handling time as well as call and message volume. Complicated cases may need more human capacity even with relatively few contacts.
Can AI book, update the CRM or send a follow-up?
Yes, where the connected software and your approved rules allow it. We test each action and confirm the systems before including it in your proposal.
Is a custom process included?
Standard workflows are defined in each plan. Learning and operating an industry-specific process requires its own Blueprint, setup and ongoing scope.
2027 EARLY ACCESS
Office support. Coming in 2027.
No commitment. We’ll let you know when onboarding opens and share the launch offer before you decide.
WordPress websites, rebuilds, online shops and website care are available without an Office subscription. Automation, call answering and other managed Office services are planned for 2027.
